Monday, June 4, 2012
This week Dad called me about a two-page document he had. It came from his broker and described changes in his IRA. The word, "IMPORTANT" was prominently displayed in capital letters across the top of the document. Dad was a bit concerned about the paper and asked what he needed to do. I told him that it was probably documentation that new banking regulations require brokers to send out. I asked Dad what date was on the document. He looked around and finally found the date, April 10, 2010. Then he immediately asked, again, what he should do with it. He asked if he should send it to his financial advisor. I tried to explain that the document actually came from the company where his financial advisor works, and that, since it was over two years old, he didn't need to do a thing with the paper except throw it away. Dad could not grasp that. He kept asking about sending it to this financial advisor. He couldn't, or wouldn't, understand that the information was old information, had been sent as an "FYI" and that nothing needed to be done about it. We left it with Dad putting the document in a folder for me to look at the next time I'm at his apartment. It seems that Dad could not understand that the document was two years old, and thus the information was 'old news'. He kept getting hung up on the word, "Important" and felt he must 'do' something with the information.